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CASE STUDY - Mug Mania
CLIENT: FedEx
Ground
GOAL: Produce
and drop ship 16,000 mugs to 400 terminals for recognition
of employee safety achievements.
CHALLENGE:
The short time frame only allowed 48 hours between the arrival
of the mugs at the Cavanaugh Distribution Center and the scheduled
ship date. The fact that the lid on each mug needed to be
replaced with an alternate style added to the crunch.
ACTION:
Cavanaugh’s flexible labor pool was coordinated
to complete the task in the shortened timeframe. Shipments
that required full case quantities of mugs were fulfilled
first, followed by shipments requiring broken-case quantities
and special packaging.
RESULT: All
locations received their mugs on the promised date.
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